Any orders placed before 11:00 am (French time) will be delivered or sent that very day (except on weekend and public holidays). You can however postpone your shipment and choose your delivery date in the calendar available on the Shopping Cart page.
1- ORDER PACKING
Products are slid in insulated packets in order to guarantee an ideal temperature throughout the shipment. They are also well protected from the shocks thanks to supports of wedging joined into the parcel.
A paper bag is automatically added to your order. For additional bags or order of a cool bag, please mention it in the Cart page.
2- DELIVERY TO METROPOLITAN FRANCE AND MONACO
Free delivery in Metropolitan France (excluding Corsica) for any orders above 70€ placed on www.jeanpaulhevin.com.
The delivery methods differ according to the goods and the order destination. On every product pages, the available delivery methods for the product are mentioned.
COLISSIMO
Shipping fee for Metropolitan France (excluding Corsica) and Monaco: 7€
Delivery in 2 to 4 days (excluding Sunday and public holidays).
To guarantee the quality of our products, the delivery method by Colissimo can be temporarily suspended when temperatures are too high.
CHRONOPOST
Shipping fee for Metropolitan France (excluding Corsica) and Monaco: 14€
Corsica fee : 17€
Delivery in 1 to 2 days (excluding Sunday and public holidays).
COURIER IN PARIS, NEUILLY-SUR-SEINE, LEVALLOIS-PERRET ET CLICHY
Unique fee : 10€
2 possibilities :
Express delivery in 1 hour in Paris, Neuilly-sur-Seine, Levallois-Perret and Clichy
Scheduled delivery in Paris, Neuilly-sur-Seine, Levallois-Perret and Clichy
Delivery by courier available only from Tuedsay to Saturday (excepting public holidays) from 10.00am to 18h00 pm (except lockdown period)
3- INTERNATIONAL DELIVERY
The articles bought on www.jeanpaulhevin.com are shipped to the fommowing countries only:
Austria, Germany, Belgium, Canada, Spain, Italy, United Kingdom,Vatican, Netherlands, Luxembourg, Switzerland, Romania, and Portugal
No shipping to French Overseas Department and Territories.
Delivery times can vary between 1 and 3 days. Jean-Paul Hévin cannot guarantee a specific day of delivery.
Chronopost
Available for all the above destinations excluding the USA and Canada
Shipping in 1 to 2 day(s): capital cities and large European cities
Shipping in 2 to 3 days: other European cities
Shipping in 3 to 4 days: other destinations
FOR INTERNATIONAL SHIPMENTS, IMPORT FEES AND CUSTOM EXTRA CHARGE ARE NOT INCLUDED IN CHRONOPOST DELIVERY CHARGES. THE CUSTOMER MUST PAY IT AT THE ENTRANCE OF THE PARCEL IN THE COUNTRY.
FedEx
Available for transport service provider for the Canada.
The fees depend on the weight of the parcel and its destination.
Shipping in 1 to 3 day(s) (excluding public holidays) if the parcel clears the custom without any issues..
4- GOOD TO KNOW
During the Holiday period but also in Easter, we might make some exceptional offers on the shipment fees to Metropolitan France. To keep you posted, do not hesitate to subscribe to Jean-Paul Hevin’s newsletter on our homepage.
In period of high activity (Christmas, Valentine’s Day, Easter, Mother’s Day, Father’s Day), we recommend you to anticipate your order as much as possible.
In case of difficult weather conditions (heavy snowfalls, floods,…), shipment and delivery can be disrupted.